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Hiring a Pet Sitter? Here’s What to Write Down First

A friend once came back from a weekend away to find her cat’s insulin had been given at the wrong time for three days straight — not because the sitter was careless, but because «twice a day» was the only instruction she’d left, with no actual times written down.

The Core Info Every Sitter Needs

  • Feeding: what, how much, how often, and exactly when — «twice a day» is not the same as «8am and 6pm,» and the gap between doses matters more than people expect, especially for pets on medication
  • Medication: name, dose, timing, and what it’s for — a sitter who knows why a pill matters is far more likely to notice if something seems off
  • Emergency vet contact: name, phone number, and address — not just «our usual vet,» since a sitter unfamiliar with the area may need the actual address typed out, not assumed knowledge
  • A backup contact: someone reachable if you’re unreachable (flight, no signal, different time zone) — this is the detail most commonly skipped entirely

Details That Seem Obvious Until They’re Not

  • Where food and supplies are actually kept, not just «in the kitchen» — specific cabinet, specific shelf
  • Any behavioral quirks that could read as an emergency but aren’t (a cat that hides for hours after a stranger enters, a dog that always paces before a storm)
  • Anything the pet is not allowed to have — a well-meaning sitter offering a table scrap that happens to be toxic is a common, preventable scenario
  • Whether the pet is allowed outside unsupervised, and for how long

What to Do If Something Goes Wrong

Write this down explicitly, even if it feels excessive:

  1. At what point does the sitter call the emergency vet versus wait and monitor
  2. Whether they’re authorized to approve vet treatment up to a certain cost, or need to reach you first
  3. Where a spare key or entry code is, in case they need to leave and re-enter quickly

What to Do This Week

  1. If you already have a sitter lined up, check whether your current instructions include actual times, not just frequencies
  2. Confirm the emergency vet contact is current — clinics change hours, sometimes close
  3. Write down feeding and medication details even for a sitter who’s watched your pet before; memory fades faster than people expect over a few months

Making the Handoff Easy

The instructions that actually get followed are the ones a sitter can glance at without calling you to clarify. Mochi’s records already have the feeding plan, medication schedule, and vet contact stored per pet — sharing that directly with a sitter (or exporting it) means you’re not rewriting the same information from memory every time someone new steps in.

Should I write instructions down even for a sitter who's cared for my pet before?

Yes — routines change (a new medication, a diet adjustment) and memory of specifics fades over months between visits. A quick written update each time is more reliable than assuming nothing's changed.

What's the most commonly forgotten instruction?

A backup emergency contact who isn't you. Most instructions cover the pet's routine well but skip what happens if the primary owner is genuinely unreachable.

Should a sitter be told about a pet's known allergies?

Yes, always — this matters even for a short stay, since well-meaning treats or new foods are a common way allergic reactions happen with someone unfamiliar with the pet's restrictions.

Try Mochi's free pet records

Feeding plans, medications, and vet contacts — all in one place, ready when you need them.

This article is for general informational purposes only and isn’t a substitute for professional veterinary advice. Always consult a licensed veterinarian or exotic-pet specialist for guidance specific to your hamster.